Join Our Team : Teen Community Eductator

Join Our Team : Teen Community Eductator

2023-10-27 13:59:54 by Susie Kirk

Are you passionate about engaging with young library users aged 12-18? Join Laman Library as a Community Educator in the Teen Department (Laman Loft). In this role, you'll assist students, provide excellent customer service, contribute to library events and programs for teenagers, and more (full job description below). High school diploma or equivalent required, and prior experience in public service and education settings preferred.  We offer a comprehensive benefits package, including healthcare, paid holidays, personal time, and a pension plan. Initial salaries are based on education and experience, starting at an hourly wage of $17 - $25 or an annual salary ranging from $35,360 to $52,000. The position is open until filled. Interested? Please send your cover letter and resume to jobs@lamanlibrary.org.

Job title: Community Educator (Teen Department) 

Description This employee provides direct assistance to patrons. Basic duties include checking materials in and out, shelving, shelf reading, and providing excellent customer service to library patrons. 

 

Essential Functions: This classification works closely with colleagues to develop good staff relations, possesses enthusiasm and passion for libraries and offers excellent customer service. This employee communicates with colleagues, management and the public with courtesy and maintains a professional, approachable manner. This employee will work directly with patrons ages 12-18 and assist the daily operations of Laman Library's teen department. 

 

Duties 

  • Engaging and assisting students ages 12-18 

  • Possess a working knowledge of library automation systems 

  • Take responsibility for becoming familiar with upgrades to systems 

  • Assume a proactive role within the department 

  • Perform opening/closing procedures correctly 

  • Assist patrons in a courteous fashion 

  • Oversee appropriate use of library facilities and materials 

  • Deal with patron complaints/suggestions patiently and decisively 

  • Assist patrons in using library resources and provide reader’s advisory services 

  • Process overdues, reserves, and periodicals as needed 

  • Assist in reservation of meeting rooms 

  • Assure accurate library shelving of materials according to library policies and procedures 

  • Review materials for damage; clean and repair library materials as needed 

  • Participate in weeding procedure as assigned 

  • Plan and assist with library services and projects, events, and programs intended for a teenaged audience 

  • Prepare materials to publicize library events, programs, resources as needed 

  • Perform other duties as assigned or as the situation dictates within the scope of this classification 

 

Abilities, Skills, and Knowledge 

  • Understanding and ability to meet the unique developmental needs of patrons ages 12-18 

  • Open mindset, ability to adapt quickly to new information, and initiative to learn new skills to better serve teenage patrons. 

  • Considerable ability to operate general office equipment such as copiers, faxes, computers, e-reader devices, smartphones, and tablets 

  • Considerable ability to navigate online 

  • Ability to communicate effectively  

  • Ability to lift and move heavy objects, stoop, bend, move books, and sit or stand for prolonged periods of time 

  • Excellent organizational and problem-solving skills 

  • Knowledge of public relations and customer service practices and procedures 

  • Ability to perform essential job functions with or without accommodation 

 

Experience and Training 

  • High school diploma or equivalent 

  • Completed or working toward a degree in relative field of study including but not exclusive to Library Science, Youth Education, Child/Youth Psychology OR Significant history and training working with students ages 12-18 in a public service and education setting preferred. 

 

Physical Demands of the Position  

  • Bending/twisting and reaching.  

  • Far vision at 20 feet or further; near vision at 20 inches of less.  

  • Keyboarding, writing, sorting, and processing.  

  • Handling: picking up and filing.  

  • Lifting and carrying: 50 pounds or less.  

  • Pushing and pulling: objects weighing 100 pounds on wheels.  

  • Sitting, standing, walking, climbing, stooping, kneeling, and crouching.  

  • Talking and hearing; use of the telephone.  

 

Salary Range 

  • $35,360 - $52,000 or 

  • $17 - $25 

 Interested? Please send your cover letter and resume to jobs@lamanlibrary.org.   

 
Agency:

William F. Laman Public Library  

Address:  

2801 Orange St.  
North Little Rock, Arkansas, 72114